# Refund & Cancellation Policy — ComputePrep

> How cancellations and refunds work for the ComputePrep Pro subscription and the one-time Speed Book purchase. The daily drills are free.

Source: https://computeprep.com/refund

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# Refund & Cancellation Policy

ComputePrep's daily drills are free to practise. This policy covers the optional Pro subscription and the one-time Speed Book purchase.

Last updated: 19 August 2026.

## The daily drills are free

The daily timed drills, the vedic-maths techniques, the ranks board and your progress are free to use. There is no charge to practise, so there is nothing to cancel or refund for the free product.

## Pro

Pro is an optional digital subscription that unlocks unlimited practice drills and the Ganak quant coach (and, on our sister product Deduce, the puzzle archive and the Saarathi coach — one Pro plan covers both apps). It starts with a **7-day free trial** and is then billed in advance for the chosen period. Entitlements are delivered electronically and activate on your account immediately after a successful payment.

## The Speed Book

The Speed Book is a one-time digital purchase — a PDF, delivered to your account and by email immediately after payment. Because it is a downloadable file you keep, it is generally non-refundable once delivered. We will still gladly refund you if you were charged in error or charged twice, if a fault on our side stopped you receiving a working PDF and we could not fix it, or if you contact us within **7 days** of purchase without having downloaded the full book. The [free sample](https://computeprep.com/speed-book) exists precisely so you can judge the book before paying.

## Cancellation

- You can cancel a subscription at any time from your account or by emailing us.
- Cancelling during the 7-day free trial means you are never charged.
- After the trial, cancellation stops the **next** renewal — you will not be charged again.
- You keep Pro access until the end of the period you have already paid for.

## Refunds

Because Pro access is a digital service delivered immediately, subscription fees are generally non-refundable once a billing period has started. We will, however, gladly issue a refund in these cases:

- You were charged in error, charged twice, or charged after cancelling.
- A technical fault on our side prevented you from using the features you paid for, and we could not resolve it.
- You contact us within **7 days** of the charge and have not made significant use of the paid features in that period.

## How to request a refund

Email [hello@computeprep.com](mailto:hello@computeprep.com) with the payment reference / order ID and the email address on your account. We aim to respond within 2 business days.

## How refunds are paid

Approved refunds are returned through the original payment method via our payment provider, Razorpay. Once we process a refund it typically reaches your account within **5–7 business days**, depending on your bank or card issuer.

## Related

Nothing is physically shipped — see the [Shipping & Delivery Policy](https://computeprep.com/shipping) for how digital access is delivered. Your rights under our [Terms](https://computeprep.com/terms) are unaffected by this policy.

## Business details

ComputePrep is operated by **Launchship IT & Media Services Private Limited**.
 Registered office: Plot No. 11, The Water Mark Building, Survey No. 9, Kondapur, HITEC City, Hyderabad, Telangana 500084, India.
 CIN: U22222TG2015PTC098188 · GSTIN: 36AADCL0431G1ZY
 Support: [hello@computeprep.com](mailto:hello@computeprep.com)